Terms of Service

Welcome to HALO Living. By accessing or using HALO Living, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Site.

1. Use of the Site

You agree to use this Site for lawful purposes only and not to violate any applicable laws or regulations. We may refuse service to anyone for any reason at any time.

2. Products and Information

We make every effort to display product details, images, and specifications as accurately as possible. However, colors and appearance may vary depending on your screen. Product descriptions and availability are subject to change without notice.

3. Pricing and Payment

All prices are listed in USD unless otherwise stated. We reserve the right to change prices at any time. Payment is due at checkout. We may cancel or refuse any order due to suspected fraud, unauthorized transactions, or errors in product or pricing information.

4. Orders and Shipping

We will process and ship orders according to the timelines shown on the Site. Shipping times are estimates and may vary due to carrier delays, weather, or other factors beyond our control. Once an order is shipped, you will receive tracking information (when available).

5. Exchange Policy (Exchange Only)

We offer exchanges only for items that arrive damaged during shipping or have a manufacturing defect, provided you contact us within 14 days of delivery.

No refunds are provided.
Damage caused by misuse, accidents, improper handling, or intentional damage/tampering is not eligible for exchange.
Exchange requests are subject to review and approval. We may request photos/videos and, in some cases, the return of the item before sending a replacement.

For exchange requests, contact us at halolivingusa@gmail.com with your order number and supporting photos/videos.

6. Warranty and Disclaimers

Unless otherwise stated in writing, products are provided “as is” and “as available.” We do not guarantee that the Site will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all warranties not expressly stated.

7. Limitation of Liability

To the fullest extent permitted by law, HALO Living shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through the Site. Our total liability for any claim shall not exceed the amount you paid for the product at issue.

8. Intellectual Property

All content on the Site, including logos, product designs, photographs, text, and graphics, is owned by HALO Living or licensed to us and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

9. User Content (Optional)

If you submit content (e.g., reviews, photos, messages), you grant us a non-exclusive, royalty-free license to use, display, and share that content for marketing and promotional purposes. You may request removal by contacting us.

10. Privacy

Your use of the Site is also governed by our Privacy Policy.

11. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date will reflect changes. Continued use of the Site after changes means you accept the updated Terms.